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Salesforce Nonprofit-Cloud-Consultant Exam is designed for professionals who want to demonstrate their expertise in Salesforce's Nonprofit Cloud solution. Nonprofit-Cloud-Consultant exam covers a wide range of topics, including fundraising, donor management, grant management, and program management. Nonprofit-Cloud-Consultant exam is intended for individuals who have experience working with nonprofits and have a solid understanding of the unique challenges and opportunities that they face.

To prepare for the Salesforce Nonprofit-Cloud-Consultant Certification Exam, Salesforce offers a variety of resources, including study guides, webinars, and training courses. Additionally, there are numerous third-party resources available, such as practice exams and study groups. It is recommended that you have at least six months of experience working with Salesforce’s Nonprofit Cloud solution before attempting the exam.

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Salesforce Certified Nonprofit Cloud Consultant (SP20) certification exam is designed to test the knowledge and skills of professionals who are working with nonprofit organizations. Salesforce Certified Nonprofit Cloud Consultant Exam certification is intended for individuals who have experience in implementing, configuring, and managing Salesforce Nonprofit Cloud solutions. Nonprofit-Cloud-Consultant Exam covers topics such as data management, program management, fundraising, volunteer management, and community engagement.

Salesforce Certified Nonprofit Cloud Consultant Exam Sample Questions (Q203-Q208):

NEW QUESTION # 203
A user creating Opportunities Wants information to appear on both the Opportunity record and the Payment record without having to enter it twice.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers

A. Create custom automation on the Payment object.
B. Create lookup fields on the Payment object.
C. Create Payment Mappings in NPSP Settings.
D. Create custom fields on the Payment object.

Answer: C,D

NEW QUESTION # 204
A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window.
Which two steps should the nonprofit take when finalizing the plan for the new feature in production?
Choose 2 answers

A. Log a Salesforce support case to change the version of the sandbox release.
B. Deploy a Change Set during the upgrade window for the production instance.
C. Review the sandbox preview instructions for the upcoming release.
D. Verify the sandbox Is on the same release as production.

Answer: C,D

Explanation:
When finalizing the plan for new features during a Salesforce major seasonal release window:
Verify Sandbox Release:
Check if the sandbox is on the same release as production to ensure consistency. Navigate to Setup -> Company Information in both environments to verify the release versions.
Review Sandbox Preview Instructions:
Salesforce provides sandbox preview instructions before a major release. Review these instructions to understand the new features and changes. Go to the Salesforce Release Readiness & Feature Adoption group on the Trailblazer Community for the latest updates.
Prepare Change Sets:
Create and validate change sets in the sandbox environment. Ensure all components are tested and ready for deployment after the production instance is upgraded.
Monitor Release Window:
Keep track of the Salesforce release window schedule to plan the deployment timing accordingly. Avoid deploying changes during the release window to prevent conflicts or unexpected issues.
Reference:
Salesforce Release Readiness & Feature Adoption Documentation
Salesforce Sandbox Preview Instructions
Salesforce Trailblazer Community for Release Updates

NEW QUESTION # 205
A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.
Which option should a consultant recommend to meet the requirements?

A. Salesforce Engage
B. Send List Email
C. Pardot
D. Journeys

Answer: B

Explanation:
https://powerofus.force.com/s/article/SFDO-BP-Pardot-Basics-for-Nonprofit-and-Education The "Send List Email" feature in Salesforce is ideal for sending emails to multiple contacts directly from Salesforce without needing a separate email service provider. It also allows managing bounces, resending emails, and tracking email history on Contact records.
Send List Email Overview:
This feature enables users to send emails to a list of contacts, leads, or campaign members directly from Salesforce.
It supports email templates and provides tracking capabilities.
Steps to Use Send List Email:
Step 1: Navigate to the Contacts or Leads tab.
Step 2: Create a list view that includes the contacts you want to email.
Step 3: Select the "Send List Email" button.
Step 4: Choose an email template, compose the email, and send it.
Managing Bounces and Send History:
Bounces: Salesforce tracks email bounces, and you can view bounce details on the individual contact records.
Send History: The history of sent emails, including opens and clicks, is tracked and visible on the Contact records.
Benefits:
Integrated Solution: No need for external email service providers.
Efficiency: Quickly send emails to multiple recipients and manage communications directly within Salesforce.
Tracking: Monitor email performance and follow up as needed.
Reference:
CertGod Nonprofit Cloud Consultant study guide: "Send List Email".

NEW QUESTION # 206
A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.
Which solution should a consultant recommend?

A. Pardot
B. Apex
C. Workflow
D. Flow

Answer: A

Explanation:
To send automated renewal emails on a 30/60/90/180-day cadence with different email templates based on members' website visits, Pardot is the recommended solution:
Pardot for Email Automation:
Pardot is Salesforce's B2B marketing automation solution that can handle complex email automation requirements.
It allows you to create automated email campaigns based on specific triggers and criteria, such as website visits and renewal dates.
Setting Up Pardot Automation:
Create dynamic lists in Pardot that segment members based on their renewal dates (30/60/90/180 days).
Design and create different email templates for each segment.
Use Pardot's Engagement Studio to build automated workflows that send the appropriate email template to each segment based on the criteria.
Tracking and Reporting:
Pardot provides detailed tracking and reporting on email engagement, allowing you to monitor the effectiveness of your renewal campaigns.
Using Pardot, the nonprofit can create personalized and timely renewal emails, improving member engagement and renewal rates.
Reference:
Salesforce Pardot Documentation
Trailhead: Automate Marketing to Businesses with Pardot

NEW QUESTION # 207
How can a user differentiate between a Contact's Account and Primary Affiliation under the Household Account model?

A. A Contact's Account is the same as the Contact record, a Contact's Primary Affiliation is the Contact's Household.
B. A Contact's Account is the same as a "bucket" where all Contacts are associated, a Contact's Primary Affiliation is the Contact's Household.
C. A Contact's Account is where they work, a Contact's Primary Affiliation is where they live.
D. A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.

Answer: D

Explanation:
Under the Household Account model in Salesforce NPSP, a Contact's Account represents where they live, essentially their Household. The Primary Affiliation, on the other hand, indicates where they work or are affiliated professionally.
Household Account:
This is used to group individuals living at the same address into a single account.
All contacts associated with a Household share the same Account record, representing their home address and family unit.
Primary Affiliation:
This is a special relationship field in NPSP that links a Contact to an Organization or company where they work or have a significant relationship.
It allows nonprofits to track where their constituents are employed or connected professionally, separate from their residential information.
Reference:
CertGod Nonprofit Cloud Consultant Guide

NEW QUESTION # 208
......

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Greg Jackson Greg Jackson

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