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ISM Leadership and Transformation in Supply Management Sample Questions (Q72-Q77):

NEW QUESTION # 72
A supply management department is experiencing unusually high turnover, and some employees are even leaving for positions with lower salaries or titles. Exit interviews reveal dissatisfaction with the repetitive nature of work and frustration that the department offers few opportunities for professional growth. Which of the following relates MOST closely to these concerns?

A. Reinforcement approach
B. Theory X/Theory Y
C. Work/life balance
D. Motivation-Hygiene theory

Answer: D

Explanation:
* Understanding Turnover Causes: The high turnover rate and employees leaving for lower salaries or titles indicate dissatisfaction with the work environment, particularly the repetitive nature of work and limited professional growth opportunities.
* Motivation-Hygiene Theory: This theory, proposed by Frederick Herzberg, distinguishes between motivators (factors that lead to job satisfaction and motivate employees to perform better) and hygiene factors (factors that can lead to job dissatisfaction if missing but do not necessarily motivate if increased).
* Relevance to the Situation: The dissatisfaction with repetitive work and lack of professional growth opportunities are classic examples of missing motivators. While these factors do not directly lead to dissatisfaction, their absence makes the job unappealing.
* Addressing the Issue: To reduce turnover, the supply management department should focus on improving job enrichment, providing professional development opportunities, and ensuring employees find their work meaningful and engaging.
* Reference: Herzberg's Motivation-Hygiene Theory is extensively discussed in organizational behavior and human resource management literature, such as "Work and the Nature of Man" by Frederick Herzberg and various HRM textbooks.

NEW QUESTION # 73
Two gourmet food companies merge, and the combined entity attains an increase in its market share. The firm is considering an expansion of its product line, but material costs have risen and stock shortages are creating problems which need to be resolved before any expansion takes place. The firm's supply managers find that no clear definition of responsibilities was outlined during the merger process for several commodity categories. Which of the following did executive management fail to address?

A. Changes in the scope of the business
B. Supply chain configuration
C. Internal customer needs
D. Competitive trends in the marketplace

Answer: B

Explanation:
Understanding the Situation:
Two gourmet food companies have merged, leading to increased market share and the potential for product line expansion.
Challenges: Rising material costs, stock shortages, and unclear responsibilities for commodity categories.
Key Considerations in a Merger:
Competitive Trends: Monitoring the market to understand competitive positioning.
Scope of Business: Changes due to the merger, including product lines and market coverage.
Internal Customer Needs: Ensuring that internal stakeholders are satisfied with the new operations.
Supply Chain Configuration: Defining roles, responsibilities, and processes within the supply chain to ensure efficient operations.
What Was Missed:
Executive management failed to address Supply Chain Configuration: Properly defining responsibilities, roles, and processes within the new combined supply chain structure.
Conclusion: Addressing supply chain configuration is crucial for resolving material costs and stock shortage issues, ensuring a smooth integration and efficient operation post-merger.
Reference:
"Supply Chain Management: Strategy, Planning, and Operation" by Sunil Chopra and Peter Meindl Articles on post-merger integration from Harvard Business Review and McKinsey & Company

NEW QUESTION # 74
Which of the following is the FIRST step that a supply manager should take to ensure proper social responsibility in the management of regulated materials?

A. Embed contract language with criteria to handle disposal of regulated materials
B. Implement a proactive approach when considering regulated materials
C. Select only certified suppliers for sourcing events
D. Determine the relevant regulatory agency criteria to follow

Answer: D

Explanation:
The first step a supply manager should take to ensure proper social responsibility in the management of regulated materials is to determine the relevant regulatory agency criteria to follow. Leadership and transformation management documents stress the importance of compliance with regulatory requirements as the foundation for responsible management practices. Understanding the specific criteria set by regulatory agencies ensures that all actions related to the handling, storage, and disposal of regulated materials meet legal and safety standards. Reference emphasize the necessity of being well-informed about regulatory guidelines to implement effective and compliant practices in supply management.
Top of Form
Bottom of Form

NEW QUESTION # 75
A government entity emphasizes that preference be given to businesses owned by individuals with disabilities.
This organization's actions can be BEST characterized as

A. allowing bias to affect sourcing decisions
B. attempting to realize cost savings
C. furthering socioeconomic goals
D. creating a level playing field

Answer: C

Explanation:
The government entity's emphasis on giving preference to businesses owned by individuals with disabilities is best characterized as furthering socioeconomic goals.
Socioeconomic Goals: These include promoting social equity and inclusion by supporting disadvantaged or underrepresented groups in business. This helps create opportunities and support economic development for these communities.
Policy Implementation: Such actions reflect policies designed to address social issues and promote diversity within the marketplace, contributing to a more equitable economic environment.
Reference:
Carroll, A,B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons.
Freeman, R,E. (1984). Strategic Management: A Stakeholder Approach. Pitman.

NEW QUESTION # 76
DEF, Inc. does not have a firm control of expenditures, and its global procurement department does not have a strong reputation within the organization. DEF asks the supply manager to centralize the procurement organization, engage stakeholders, and educate the organization on the value of procurement. Which of the following should the supply manager do FIRST to ensure proper engagement and adherence to policies?

A. Communicate a global procurement vision
B. Create a global communication plan
C. Validate the current procurement structure
D. Communicate the procurement policy

Answer: A

Explanation:
Issue Identification: DEF Inc. needs to centralize procurement, engage stakeholders, and educate the organization on procurement's value.
First Steps for Effective Change Management:
Communicating a Global Procurement Vision: Provides a clear direction and purpose, aligning the organization towards common goals.
Sets the stage for stakeholder engagement and adherence to new policies.
Helps build a unified understanding of procurement's value across the organization.
Rationale:
A clear vision serves as the foundation for all subsequent actions, including validating structures, communicating policies, and creating communication plans.
Ensures everyone understands the importance and benefits of the centralized procurement strategy.
Outcome:
Establishes a clear and compelling case for change.
Facilitates stakeholder buy-in and supports successful implementation of the new procurement structure.
Reference:
John P. Kotter's "Leading Change" model
Change management best practices from Prosci's ADKAR model

NEW QUESTION # 77
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LEAD Free Pdf Guide - Interactive LEAD Practice Exam

Interactive LEAD Practice Exam & Test LEAD Collection Pdf

ISM Leadership and Transformation in Supply Management Sample Questions (Q72-Q77):

ISM LEAD Exam | LEAD Free Pdf Guide - Assist you to Pass LEAD Exam One Time

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